If you want to limit how far in advance clients can make bookings, we have a setting for this under “Other Config”. By default, this limit is set to 60 days (60 working days) but you can change this to whatever figure you want so you can control how far in advance clients can book. […]
Category: Booking System
Linking directly to a service
If you wish to create a link from your website to a specific service (for example an initial consultation call) you can do this easily by using the “Service URL” which is available in the administration backend. To obtain this URL go to: Settings – > Your Services Your services will then load. If you […]
Refunding a card payment
If you have opted to take credit cards for client booking and for whatever reason a cancellation and refund is required, you will need to do this directly via Stripe.com . Please log into stripe with the login details you created when activating card payments and from there you can find your customers payment by […]
Sometimes you may wish to create a service which is only accessible to you as the therapist and not to your clients on the website frontend (the booking engine your clients use to book appointments). An example might be a reduced rate service you’ve agreed with a client but don’t want to offer all clients. […]
How to embed your booking system into your site
When you have configured your booking system and want to allow clients to book online please follow these steps: 1 – Click on Settings then “other config” 2 – Click the green copy icon beside the long URL Now, within your page editor, you can link directly to this URL using this guide here:
Adding in a one-time break/blocking out your calendar
If you need to attend training, have a sick day or are just taking time off you will want to block this time out of your diary without having to modify your diary’s schedule overall. Once you have configured your location, go to edit this via settings, then select to add a break time. When […]
WebHealer’s booking system is built with single therapists practices in mind. If you practice from more than one location, you can add these to your booking configuration, however, if you practice in “Location A” Monday-Wednesday, these days will not be available for “Location B” if & when location B is added. Rather, only Thurs/Fri/Sat/Sunday will […]
How does the booking scheduler work?
WebHealer’s booking system is designed to maximise your daily availability. This has obvious benefits (more availability slots) but contrasts to the flexibility of a paper diary. For example, If you have a service, “Service A” which lasts for 55 minutes with 5 minutes buffer time between appointments, the total time reserved for each booking is […]
What currencies can I charge in?
Currently the booking system is configured to take payments in pound sterling only (the vast majority of WebHealer’s clients are UK based). We have factored in additional currencies to our development roadmap and these will be included in an upcoming system update. *Information correct @ June 2021
What costs are involved in the WebHealer Booking System
Our system is free for existing customers. The only time you will encounter a fee is when you are using the credit card payment module. Stripe fees will apply (Please refer to Stripe.com for full details) + a 25 pence fee per transaction. There are no other fees applicable at this time.